Privacy Policy
At El Rohmá, we value the trust you place in us when sharing your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit or shop from our store.
When you make a purchase or attempt to make a purchase through our site, we collect certain information from you, including:
Identity Data: Your name.
Contact Data: Shipping address, billing address, email address, and phone number.
Transaction Data: Details about the products you have purchased.
Payment Information: We use secure third-party payment processors.
El Rohmá does not store your full credit/debit card details on our own servers.
We use the information we collect to:
Process and fulfill your orders (including arranging for shipping and providing you with invoices).
Communicate with you regarding your order status or any warranty/refund claims.
Screen our orders for potential risk or fraud.
With your permission, send you updates about our new collections or promotional offers.
We share your personal information with third parties only to help us use your information as described above. For example:
Courier Partners: We share your name, address, and phone number with our registered courier companies to ensure your parcel reaches you.
Payment Gateways: We share data with payment providers to process your transactions securely.
Compliance: We may share your information to comply with applicable laws and regulations or to respond to a lawful request for information.
When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
If you would like to access, correct, amend, or delete any personal information we have about you, or if you simply want more information, you can contact us at our official support channels.